Holiday Inn Express Cardiff Bay by IHG

The first day the breakfast was poor, this was because there was not enough staff working. There was no cutlery, ran out of plates, butter, scrambled egg, tomatoes. The staff that were working were excellent, this is a Management Issue

First and foremost, the staff! I was made to feel exceptionally welcome. They went out of their way to make sure everything went smoothly. The room itself was clean and comfortable with a nice view, and there was a friendly atmosphere throughout

Staff friendly, room comfortable.

The location was very good. The bar staff and breakfast staff were lovely, helpful and friendly. The bed was comfy and the room clean.

Easy walk from Cardiff central station and within walking distance of Cardiff bay. Close to a small local shop. Lovely view over East dock lake. Good size comfortable beds and plenty of pillows and towels. I was able to order pizza at the bar to take up to my room late at night. Staff are friendly and helpful and breakfast was included.